Cookie Policy

Last updated: November 21^st, 2022

By clicking ‘Agree’ on the cookie banner, you give your consent to Callisto Holding Limited (doing business as TECHDesign®) to place and/or read cookies from the Website you are visiting. Our services use cookies and other tools to help distinguish you from other users of the services. This helps us to provide you with a good experience when you use the services and also allows us to improve the services.

What are cookies and how do we use them?

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies and other online tracking devices on this website to:

provide you with a better customer experience by keeping track of the items stored in your shopping basket and take you through the checkout process
recognize you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time)
obtain information about your preferences, online movements and use of the Internet
carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor requirements and interests
target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalized to your interests; and
make your online experience more efficient and enjoyable

What categories of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our website. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyse how well the website performs and where it needs improvement.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content on the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
Marketing: These cookies remember your product and page preferences and in general that you visited our website, so that we will provide you with advertisements relevant to you and your interests on other online platforms.

Type	Name	Duration	Cookie Provider	Purpose
Essential
	XSRF-TOKEN	2 hours	TECHDesign	These cookies allow us to identify users’ role which is essential for the operation of our websites.
	Laravel_session	2 hours
	_tdc_pri	13 months
	_tdc_locale	13 months
	_tdc_id	13 months
Statistics
	_ga	1 year	Google Universal Analytics	These cookies are used to collect information on how users are using our websites such as the number of visitors, and the number of pages visited. Click here for Google’s privacy policy in respect of Google Universal Analytics. You may opt out of tracking by Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout?hl=en-GB
	_gid	1 days
	_ga_TD3D551NMR	13 months
	mf_user	3 months	Mouseflow	These cookies allow us to collect information on how users are using our websites. Mouseflow may record your clicks, mouse movements, scrolling, pages visited and content, time on site, browser, operating device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. You may opt out of tracking by Mouseflow by visiting: https://mouseflow.com/opt-out
	mf_0abc0cb2-6920-4931-a84c-13f46ca7cc87	1 year	Mouseflow
	_uetsid	1 day	Bing	These cookies allow us to collect information on how users are using our websites. You may opt out of tracking by Bing by visiting: https://about.ads.microsoft.com/en-us/resources/policies/opt-out-of-the-microsoft-advertising-optimization-program
	_uetvid	26 days	Bing
Statistics
	mp_080faec0097eda8d0257e7b61384470f_mixpanel	Immediately	Mixpanel	This cookie allows us to collect information on how users are using our websites. You may opt out of tracking by MixPanel by visiting: https://help.mixpanel.com/hc/en-us/articles/360001113426-Opt-Out-of-Tracking
	mp_22c077610b0145a4e18ae0532f0a3f5b_mixpanel	11 months	Mixpanel
Functional
	GED_PLAYLIST_ACTIVITY	Session	YouTube	This cookie is used by Youtube to store video preferences of the user using the embedded Youtube video. You may opt out of tracking by YouTube by visiting: https://support.google.com/youtube/answer/9487666?hl=en
	ACLK_DATA	5 minutes
	VISITOR_INFO1_LIVE	6 months
	VISITOR_INFO1_LIVE__k	6 months
	VISITOR_INFO1_LIVE__default	6 months
Preferences
	_tdc_id	13 months	TECHDesign	This cookie allows us to identify user.
	Laravel_session	2 hours	TECHDesign	This cookie allows us to identify user.
	_fw_crm_v	Immediately	Freshdesk	This cookie allows us to identify user.
Marketing
	_tdc_id	13 months	TECHDesign	These cookies are used to make advertising messages to be more relevant to you and your interests.
	Laravel_session	2 hours	TECHDesign
	_fbp	2 months	Facebook	This cookie is used to make advertising messages to be more relevant to you and your interests. You may opt out of tracking by Facebook Analytics by visiting: https://m.facebook.com/help/search/?q=opt+out+
	li_fat_id	1 months	LinkedIn	This cookie is used to make advertising messages to be more relevant to you and your interests.

How can I change or manage my Cookie Settings?

If you do not want to accept cookies, you can choose to change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website.

For further assistance on disabling cookies, you may consider referring to your browser’s help pages. If you have any questions regarding this Cookie Policy, you may contact us at legal@techdesign.com.